OMNIST

Terms & Conditions

The terms that govern how you use Omnist's products and services.

Terms of Service

Effective Date: October 19, 2025

These Terms of Service (“Terms”) are a binding agreement between TrueName, Inc. (“the Company,” “we,” “us,” or “our”) and you (“you” or “User”). By accessing or using the website at https://omnist.ai and/or the mobile/desktop applications (collectively, the “Service”), you agree to these Terms and represent that you have the authority to bind yourself and, if applicable, your company or organization to them.

1. Scope of Service & License to Use

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for non-commercial purposes. We may change, suspend, or discontinue any part of the Service at any time. We do not guarantee that the Service will be available on any particular device or in any particular location.

2. Acceptable Use / Prohibited Conduct

You agree not to misuse the Service. Without limitation, you will not:

  • Access, use, or attempt to use the Service in any way that violates any law or regulation.
  • Interfere with, disrupt, or degrade the integrity or performance of the Service or related systems.
  • Upload, post, transmit, or otherwise make available any content that is unlawful, harmful, fraudulent, infringing, defamatory, harassing, obscene, or otherwise objectionable.
  • Use the Service to send spam, phishing, or other unsolicited communications.
  • Crawl, scrape, cache, or otherwise access the Service via robots, spiders, or other automated tools.
  • Reverse engineer, decompile, or attempt to discover the source code or underlying components of the Service, except to the extent such restrictions are prohibited by applicable law.
  • Bypass or circumvent any access controls, rate limits, or security measures.
  • Upload malware or any code intended to damage or expropriate data.
  • Use the Service for high-risk activities where failure could lead to death, personal injury, or severe environmental or property damage.
  • Impersonate any person or entity or misrepresent your affiliation with a person or entity.

3. Intellectual Property

We and our licensors retain all right, title, and interest in and to the Service, including but not limited to software, code, designs, text, graphics, images, logos, trademarks, and all related intellectual property rights (“Service IP”). Except as explicitly provided in these Terms, no rights are granted to you in or to the Service IP, whether by implication, estoppel, or otherwise.

4. User Content & License

“User Content” means any content you submit, upload, post, or otherwise provide via the Service (e.g., data, text, images, audio, video, code, feedback).

  • Your Ownership. You retain ownership of your User Content, subject to the licenses granted here.
  • License to Us. You grant us a worldwide, non-exclusive, royalty-free, fully paid, transferable, and sublicensable license to host, store, reproduce, process, adapt, modify, translate, publish, publicly display, distribute, and otherwise use your User Content solely to operate, provide, secure, troubleshoot, analyze, and improve the Service; and to comply with law.
  • Your Responsibilities. You are responsible for your User Content and represent and warrant that you have all rights necessary to grant the above license and that your User Content does not violate law or third-party rights.
  • Retention. We may retain backups of User Content for a reasonable period of time after deletion to enforce the Terms or as required by law.

5. Accounts & Security

To use certain features, you must create an account and provide accurate, current information. You are responsible for safeguarding your credentials and for all activity under your account. Notify us immediately of any unauthorized use. We may require multi-factor authentication and may suspend or terminate your account for suspected violations.

6. Modifications to Service / Changes to Terms

We may modify the Service and these Terms from time to time. If we make material changes, we will provide notice by posting it on this site. Your continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the Service.

7. Privacy & Data Practices

Your use of the Service is subject to our Privacy Policy located at https://omnist.ai/privacy. The Privacy Policy explains how we collect, use, share, and process personal data. By using the Service, you consent to the processing described in the Privacy Policy.

8. Third-Party Services / Links

The Service may link to or interoperate with third-party websites, apps, products, or services (“Third-Party Services”). We do not control and are not responsible for Third-Party Services. Your use of Third-Party Services is governed by their terms and policies. We are not liable for any damages or losses arising from Third-Party Services.

9. Warranties / Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DATA WILL NOT BE LOST.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OR DATA; OR COST OF SUBSTITUTE GOODS OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED $100.

11. Indemnification

You will defend, indemnify, and hold harmless the Company, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or relating to: (a) your use of the Service; (b) your violation of these Terms or applicable law; or (c) your User Content.

12. Term, Suspension & Termination

These Terms remain in effect until terminated. We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or if we discontinue the Service. You may stop using the Service at any time and delete your account via the settings page. Sections intended to survive (including IP, User Content license, Disclaimers, Limitation of Liability, Indemnity, Dispute Resolution, and General) will survive termination.

13. Dispute Resolution

Except for the exceptions below, any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration on an individual basis under the Federal Arbitration Act and administered by JAMS pursuant to its Consumer Arbitration Minimum Standards and applicable JAMS Rules (Streamlined for claims ≤ $250,000; Comprehensive otherwise). The arbitrator—not a court—has exclusive authority to decide issues of arbitrability, scope, and enforceability.

14. Governing Law & Venue

These Terms and any dispute related to them or the Service are governed by the laws of the State of California, excluding its conflict-of-law rules, and by the Federal Arbitration Act for the arbitration section. Except as stated in Section 13 (Arbitration), the exclusive venue for non-arbitrable actions is the state or federal courts in San Francisco County, California, and both you and the Company consent to their jurisdiction.

15. Assignment & Relationship of the Parties

You may not assign or transfer these Terms, in whole or in part, without our prior written consent; any attempt to do so is void. We may freely assign these Terms. The parties are independent contractors; these Terms do not create a partnership, joint venture, agency, or employment relationship.

16. Notices & Electronic Communications

We may provide notices to you by email, in-product messages, or posting on the Service. You consent to receive electronic communications from us and agree that such communications satisfy any legal notice requirements. You must send legal notices to:

TrueName, Inc.
Attn: Legal
2810 North Church Street PMB 18342 Wilmington, DE 19802

Email: legal@truename.ai

17. Entire Agreement; Waiver; Severability

These Terms, together with the Privacy Policy and any applicable Product-Specific Terms, constitute the entire agreement between you and us regarding the Service and supersede all prior or contemporaneous agreements. Our failure to enforce a provision is not a waiver. If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will remain in full force.

18. Trademarks

The Company name, the Company logo, product and service names, designs, and slogans are trademarks or trade dress of the Company. You may not use them without prior written permission of the Company. Third-party names and logos are the property of their respective owners and do not imply endorsement.

19. Copyright / DMCA

If you believe content on the Service infringes your copyright, send a notice containing the information required by 17 U.S.C. §512(c)(3) to legal@truename.ai.

Upon receipt of a valid notice, we will take appropriate action under the DMCA. If your content was removed due to a mistake or misidentification, you may submit a counter-notification pursuant to 17 U.S.C. §512(g) to the same address.

20. Feedback License

If you provide suggestions, ideas, or other feedback (“Feedback”), you grant us a perpetual, irrevocable, worldwide, royalty-free, transferable, sublicensable license to use, copy, modify, create derivative works of, and otherwise exploit the Feedback for any purpose, without any obligation to you.

21. Contact Information

Questions about the Service or these Terms? Contact us at support@omnist.ai